FAQS
How do I maintain the extensions?
It's important to ensure that you shampoo and deep condition the hair regularly before reuse or storage. Use products containing bond-building ingredients to help maintain the quality and strength of the hair, and purple shampoo and conditioner to maintain the colour of the grey hair.
We would also recommend that you detangle and manipulate the hair gently (using texture-appropriate brushes where necessary). Avoid excessive heat use on looser textures (Body Wave and Press’d) and avoid heat entirely on tighter/curly textures (Spring Fling and Four Ayye). For more detailed guidance -
Can I dye the extensions?
We advise against dyeing the hair; however, if done professionally, semi-permanent tints can be used on your GreyScale extensions to add subtle hues to the hair.
How long will my extensions last?
With regular use and proper care/maintenance, you can expect your GreyScale hair extensions to last between 10-12+ months.
How much do I need?
How much do I need for a full head?
Bundles: 2 for a natural density look and 3 for a high density look
Clip ins : one set has been designed to be enough for a full head
Ponytails: one ponytail is enough for a complete look
What textures is GreyScale available in?
The first generation of GreyScale is available in 4 of our cult favourite textures, catering to different hair types across the spectrum - Body Wave, Press’d, Spring Fling, and Four Ayye.
How much grey is in each shade?
The GreyScale range includes a light grey/white coloured gradient (salt) - with 90% grey hair to 10% black, a medium grey coloured gradient (steel) - with 75% grey hair to 25% black, and a dark grey gradient (smoke)- with only 40% grey hair.
What is it made with?
All GreyScale extensions are made with 100% virgin remy human hair that has been lifted to create white/grey hair. That hair is then mixed with varying amounts of natural 1b hair to create the three different gradients of grey within the range.
Where are your 100% human hair extensions sourced?
All of our 100% remy human hair extensions - made from virgin hair are sourced in the Northern Chinese provinces and crafted into these custom textures by our partners. We specifically chose hair from these regions because of the resilience of the hair strands to further processing. This means the hair retains its health even after undergoing a chemical free, high-steam process.
If you didn’t already know, the majority of human hair extensions are sourced in India or Hong Kong, even if they are not marketed that way. The geographic names traditionally given to different hair textures e.g Brazilian, Peruvian, Malaysian are usually a representation of the texture the manufacturer has created using human hair from India/Hong Kong.
There is some hair that is sourced elsewhere (e.g. Russia), but this is often inaccessibly expensive because hair donors are much rarer in these locations.